5 Seater Car Hire at Melbourne Airport

To cancel your booking, visit our Manage Booking (https://www.simbacarhire.com.au/manage-your-booking)page and enter your reservation number along with your last name to view your booking details. Click on ‘Cancel Booking’ and follow the steps provided. You can cancel your booking free of charge (excluding transaction fees) up to the scheduled pickup time. To modify your booking, simply give us a call during office hours or email us with your request.

We offer a range of Excess waiver option, our most popular option being the $39 per day zero excess option for a stress-free rental experience.

We require your drivers licence, credit/debit card and a form of ID (Passport for International drivers)

Yes, that is fine, providing our staff can verify it and it is connected to a government application, just ensure you email a screenshot of the license to the branch.

Yes, you can. However, an English translated version is required alongside with your passport.

We charge a minimum-security bond of $500 which will refunded upon return less any incurred costs (tolls, fuel, damages, etc..)

We have child/booster seats and GPS that come with a cost of $9 per day (capped at $50)

Please contact us immediately on which branch you have hired the vehicle from with your reservation number; Sydney Airport: sydney@simbacarhire.com.au (sydney@simbacarhire.com.au) Adelaide Airport: adelaideairport@simbacarhire.com.au (adelaideairport@simbacarhire.com.au) Cairns Airport: cairnsairport@simbacarhire.com.au (cairnsairport@simbacarhire.com.au)

• All individuals must be over the age of 21 to hire a vehicle. • Any individuals under the age of 25, must pay a fee of $9 per day with an excess fee increase of $5818 • Any provisional drivers are categorised as "unexperienced", therefore, must pay a fee of $9 per day with an excess fee increase of $5818. • You can have as many additional drivers as you desire, however, each additional driver has a $9 fee per day • Leaner and P1 drivers are not permitted to drive the vehicle.

Yes, please contact the branch to discuss after hour options.

Please make sure everyone is safe, call 000 if required, call the branch you have booked the vehicle from or send us an email.

Please call your branch to organise an express roadside assistance or follow the instruction on your rental agreement.

Depending on the state you will either receive a nomination or automatically be charged from your deposit, an itemised report will always be sent to your email address. Sydney Toll Charges are: $2.95 admin fee per toll plus tolls utilisation fee

Indeed, please contact us through online chat, call us or send us an email.